1
Automate
Quotes, follow-ups, documents, bookings and client tracking gathered in one tool, connected to what you already use.
- One single Airtable base
- Automatic quotes and follow-ups
- Added one block at a time
Freelance · Geneva area · Remote worldwide
We start with your tools. We automate what slows you down.
ZenIA builds simple systems for small businesses, independent professionals, real estate agencies and holiday rental operators. We improve your existing organisation step by step, with no abrupt migration, and we measure every gain before going further.
Three crafts, one method
Automate, be found, show it on video
Each service works on its own, but they are at their best when connected, since the website feeds the base, the base triggers follow-ups and the video brings your listings to life.
2
Be found
A clear, phone-first showcase website with calls to action that turn a visit into an enquiry.
- Designed for phones first
- Book, call or request a quote
- Every enquiry lands in the base
3
Show it on video
Short videos made only from your photos, with no shoot and no travel, for your listings and social media.
- Made only from your photos
- Vertical, square, landscape
- First video free of charge
4
Protect
GDPR processing agreement, limited access, minimised data and verified hosting, by design.
- GDPR processing agreement
- Accounts in your name
- No health or banking data
One method
Measure, connect, secure, automate, then measure again. Performance and data protection are two sides of the same project.
Not sure where to start?
The express audit maps your repetitive tasks and costs the possible gains before any commitment.
Why automate
Want to grow? Automate what repeats first.
Research among small and medium businesses points the same way. Those that grow have connected their tools and structured their data, those that stall still type the same information into several places.
2×
Growing SMBs are twice as likely to use integrated systems as declining ones (66 % versus 32 %).
74 %
of growing SMBs are increasing their investment in data management, against 47 % of declining ones.
Source, Salesforce, Small and Medium Business Trends (3,350 leaders surveyed in 2024).
How many hours do you lose every week?
Estimate it in one minute with your own figures, then let's check it together.
01 · No-code automation
All your data in one tool
Clients, quotes, bookings, properties, invoices, photos and reviews often live in spreadsheets, inboxes, messaging apps and people's memories. ZenIA brings them together in a single Airtable base, with a simple screen for each person, then hands repetitive actions over to Make.
- Relational base, each client is linked to their quotes, bookings, properties and invoices.
- Simple interfaces, one screen per role, usable on a phone, no heavy training.
- Connected forms, each enquiry lands directly in the base and triggers the next step.
- Monitored automations, follow-ups, documents and notifications, with logs that flag any error instead of letting it fail silently.
Step by step, no disruption, starting from Excel or Google Sheets, Gmail or Outlook, WhatsApp, your calendar, your business software or your existing CRM.
Formquote request
→
Airtableclient + file
→
Makequote generated
Day 7no reply yet
→
Follow-upautomatic email
→
Quote acceptedjob + tasks
Voice noteon site
→
AIclean-up + summary
→
Reviewby a human
Is one task eating your time every week?
Describe it, and ZenIA will tell you in thirty minutes whether it can be automated and how much time you would save.
02 · Showcase websites
A website that gets you found and makes people act
Your future clients look for you online first, most often on their phone. No website, a single page or no clear call to action means an enquiry that goes to someone else. In France, 31 % of companies with ten or more employees still have no website.
84 %
of consumers searched online for a local business in the last three months.
73 %
of local searches start on a mobile phone.
62 %
of consumers would avoid a business with incorrect information online.
+202 %
performance for personalised calls to action compared with generic ones.
Visible calls to action
Book, request a quote or call in one tap, without scrolling.
Accurate information
Hours, prices and service area kept consistent with your Google profile.
Connected to your base
Every enquiry lands in Airtable and triggers an automatic reply.
Sources, BrightLocal (Consumer Search Behavior 2026 and Local Business Discovery and Trust 2023), HubSpot (analysis of over 330,000 calls to action), Insee (ICT in companies 2023, 69 % with a website).
Does your website turn visits into enquiries?
Showcase website from €600 excl. tax, phone-first and connected to your base.
03 · Video for real estate
Your properties on video, with no shoot and no travel
ZenIA works only from your existing photos. No shoot, no travel, no appointment with occupants and no editing on your side. Video works for real estate agencies, rental managers, holiday homes, trades and shops.
+76 %
more shares for listings with video on Hemnet, Sweden's leading property portal.
+44 %
more viewing times saved, and +31 % more saves of those listings by visitors.
Sources, Hemnet, “Alla vinner med video i bostadsannonsen” (December 2024), and NAR, Home Buyers and Sellers Generational Trends 2025 (37 % of US home buyers use online video sites during their search, 41 % rate virtual tours as very useful).
5 to 20 photos of your property
FOR SALE · LAKE GENEVA5 room house, lake view
9:161:116:9
01
Send
5 to 20 photos and the key details of the property.
02
Storyboard
Order, captions and length approved with you.
03
Edit
A first version is sent to you for review.
04
Delivery
Vertical, square and landscape formats, ready to post.
Your estimated saving, 8 properties a month × 45 min of editing avoided = 6 h a month, or 72 h a year
Simulation, recalculated with your volumes. Subscription for agencies and rental managers from 4 videos a month.
Try it on one of your properties, the first video is free
Send 5 to 20 photos of a property and receive a first video, with no commitment.
Time savings we calculate, not claim
Estimate the time you could get back
Every saving rests on a simple formula applied to your real volumes. The examples below are simulations, never client results, and are replaced with your own figures during the discovery call.
Volume × (time before − time after) = measured saving
3 h
saved per week
≈ 129 h
over a year
Indicative simulation. No saving is presented as achieved without before and after measurement, tracked according to your business (time spent, volumes, response delays, no-shows).
Measure my real savings, free →
Portfolio · Automation systems
Real businesses, turned into automated systems
Three sector architectures designed end to end with Airtable, Make and AI, each sized to the reality of the business it serves so that it stays simple to use, easy to steer day to day and maintainable over time.
Neobati
A job site operating system linking management, back office and field teams around a structured Airtable base.
17 tables8 Make scenarios3 interfaces
Quote accepted → job + tasksSerious incident → management alertUnpaid invoice → reminderSolo Trades
The same logic scaled down to a plumber, mason, electrician or painter, with mobile use as the priority.
12 tables + logs6 scenarios4 interfaces
Enquiry → client + trackingField note → clean text + AI summaryQuotes and invoices → follow-upsIndependent professional
An office that files, follows up and reminds around the client file, with extra rigour on appointments, documents and invoicing.
13 tables7 scenarios5 interfaces
Appointment → reminder + preparationIncomplete file → missing documentsActivity → weekly report“The base holds the complexity. Interfaces show what matters. Make acts. Logs explain.”
Architectures designed by Thomas Ponson, shown as a demonstration of method. The full technical portfolio is available on request.
Does your business look like one of these cases?
The same method adapts to your activity, one block at a time, without interrupting your work.
Data
Security and data protection by design
Before connecting any tool, ZenIA maps the information that flows, the access required and the third-party services involved, and commits to it in writing.
1
GDPR agreement
A processing agreement in line with Article 28 sets out the purpose, duration, data categories and security measures.
2
Controlled access
Tools opened in your name, named and limited ZenIA access with two factor authentication, removed at the end of the project.
3
Minimisation
Only the data the process needs is handled, with retention periods agreed together.
4
Verified hosting
Make's European servers. Airtable encrypts data, holds ISO 27001 and SOC 2 Type 2 and offers hosting in Frankfurt.
5
Sensitive data
No health or banking data enters our automations. Guest payments stay with your booking platforms.
6
Incidents and reversibility
Flows described in writing, backups, prompt notice of any incident, and full recovery of your data at any time.
Frameworks considered per project, GDPR within the European Union, the Swiss Federal Act on Data Protection in Switzerland, and the local privacy rules that apply to your clients' data elsewhere, including Australia. Sources, CNIL (processor guide), Make (Privacy and GDPR), Airtable (European Data Residency FAQ, airtable.com/platform).
A question about protecting your data?
The agreement, access and hosting are defined with you before any tool is connected.
Method
Our method in eight steps
We do not start with the tool, we start by understanding how you work, so your business never stops while the system is set up.
01
Understand
Tools, workflow and constraints, in a free discovery call.
02
Measure
Time, volumes and repetitive tasks on your real figures.
03
Map
Processes, data, access and flows.
04
Prototype
A first isolated, testable block.
05
Secure
Agreement, rights, vendors and suitable architecture.
06
Test
Errors, edge cases and real usage.
07
Deploy
Progressive go-live, guide handed to the team.
08
Measure again
Before and after comparison, then the next block.
Step 1 is free
Thirty minutes to understand your tools, volumes and constraints, with no commitment.
Indicative prices
Clear prices, adjusted to your real need
Each project is adjusted to the real need, the level of customisation and the volume of automation. Prices excluding tax, confirmed by quote, in Australian or Swiss currency on request.
| Service | What it includes | Price excl. tax | |
|---|---|---|---|
| Express audit | Task map and costed plan | €150 to €300 | Choose → |
| Small system | One or two automations, Airtable and Make | €500 to €900 | Choose → |
| Complete business system | Clients, quotes, invoices, follow-ups, dashboard | €1,500 to €3,500 | Choose → |
| Showcase website | A few clear, phone-first pages | €600 to €1,200 | Choose → |
| Connected website | Website linked to bookings, forms and the base | €1,200 to €2,500 | Choose → |
| Video from photos | Up to 20 photos, 45 to 60 seconds | from €250 | Choose → |
| Video subscription | 4 videos a month, agencies and rentals | from €650 / month | Choose → |
| Maintenance | Monitoring, fixes and adjustments | on quote | Choose → |
2 services10 % off the cheaper one
3 services12 % off the whole
4 or moreGlobal quote
Your tools remain yours
Airtable, Notion or Make accounts opened in your name. For a small business they usually cost between nothing and about 30 dollars a month (public Make and Airtable pricing, checked October 2026).
Pioneer programme, 30 % off
For the first three clients in each sector, in exchange for a before and after measurement made together.
Who you will work with
Thomas Ponson, founder of ZenIA
Trained in no-code automation (Airtable, Notion, Make) at École Cube, Thomas first spent seventeen years managing in hospitality and events, in France and Switzerland. He approaches automation not only through tools but through a concrete understanding of operations, teams and client relationships.
Based in Sciez near Geneva, he works on site around Lake Geneva and remotely with clients further afield, including Australia.
17 yearsof operations management
5,5 M€revenue managed as regional director
21Make scenarios designed in the portfolio
12role-based business interfaces
★
Pioneer programme
ZenIA is a new studio and says so openly. The first three clients in each sector receive 30 % off, in exchange for a before and after measurement made together and, if they agree, a case study published with their consent.
Become a pioneer client →✓
No-commitment trial
A free thirty minute discovery call and, for video, a first film produced free of charge from photos you choose.
Book my free trial →
Contact
Let's build your next system
Tell us about your business and what slows you down, and ZenIA will get back to you to schedule the free thirty minute discovery call.
@Emailzeniagence@gmail.com ☏Phone+33 6 33 95 47 77⌖Based inSciez, Haute-Savoie, France